Workplace Experience Specialist
Gravie
Administration
Minneapolis, MN, USA
USD 49,500-82,500 / year
Posted on Jun 24, 2025
Hi, we’re Gravie. Our mission is to improve the way people purchase and access healthcare through innovative, consumer-centric health benefit solutions that people can actually use. Our industry-changing products and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way.
A Little More About The role:
At Gravie, we’re redefining how people experience health benefits, and that starts with how our employees experience the workplace. As our Workplace Experience Specialist, you’ll be both the face and force behind our Northeast Minneapolis office, balancing day-to-day operations with culture-building and strategic initiatives that make Gravie an exceptional place to work. You’ll also oversee our secondary location in Bloomington. From greeting guests with warmth to executing high-impact events, managing vendors, and optimizing space for a hybrid workforce, you’ll create a seamless and welcoming environment. This highly visible role is ideal for someone who thrives in a fast-paced, people-focused environment, with a passion for service, operations, and culture.
You will:
· Serve as the go-to presence in the Minneapolis HQ, welcoming guests and team members while embodying Gravie’s brand and values.
· Maintain a functional, inclusive and inspiring workplace by managing layout, maintenance, and continuous improvements.
· Oversee daily office operations, including supplies, food and beverage programs, janitorial services, mail, inventory and space planning for both Gravie offices.
· Plan and execute engaging events such as team outings, company-wide gatherings, holiday celebrations, volunteer opportunities and leadership offsites.
· Collaborate with HR, IT, and leadership to implement programs and initiatives that enhance the employee experience and support hybrid work.
· Deliver an exceptional hospitality experience to visitors, candidates, customers and employees, ensuring a seamless and welcoming environment.
· Manage relationships with external vendors, service providers, landlords and other local partners while staying within budget.
· Monitor security systems, manage keycard access and coordinate with local officials to maintain a safe and compliant workplace.
· Communicate clearly and consistently through internal channels to keep employees informed, engaged and connected.
· Track workplace data and feedback to drive ongoing improvements in space utilization, amenities and employee satisfaction.
· Support IT and facilities-related troubleshooting by responding to on-site issues and working cross-functionally to resolve them quickly.
· Adapt to changing priorities, business needs and event schedules with flexibility and professionalism.
· Assume responsibilities for other office locations as needed.
You bring:
· 3+ years of experience in office management, workplace experience, hospitality, operations or customer service
· Availability to work on-site full-time, Monday through Friday, at our NE Minneapolis office
· A warm, professional and approachable demeanor with excellent interpersonal and communication skills
· Strong operational and project management skills; adept at handling budgets, vendors and logistics
· Strong organizational, multitasking and project management abilities with keen attention to detail
· A proactive, self-starter mindset with a high degree of ownership and creative problem-solving skills
· Ability to work independently while collaborating cross-functionally across departments and leadership
· Comfort navigating ambiguity and evolving priorities in a fast-paced environment
· Availability to be on-call for after hour facilities needs
· Physical ability to sit for extended periods and lift up to 35 lbs as needed
Extra credit:
· Experience working in a startup, hybrid work environment or high-growth organization
· Background in event planning, culture-building or corporate communications
· Familiarity with office systems and tools such as FreshService, Prism and PDK
· Experience managing vendor contracts, office security systems and access control
· Passion for creating community, inclusion, and connection in workplace environments
Gravie:
In order to transform health insurance and build a health plan everyone can love, we need talented people doing amazing work. In exchange, we offer a great overall employee experience with opportunities for career growth, meaningful mission-driven work, and an above average total rewards package.
The salary range for this position is $49,500 - $82,500 annually. Numerous factors including, but not limited to, educations, skills, work experience, certifications, etc. will be considered when determining compensation.
Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie’s package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, cell phone reimbursement, transportation perks, education reimbursement, and 1 week of paid paw-ternity leave.
A Little More About Us:
· We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space.
· We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized.
· Our customers like us. Our revenue churn is in the low single digits, in an industry where greater than 20% churn is common.
· Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve. We may not be the right place for everybody, but if you get energized by doing work every day that focuses on putting consumers at the front of the line, we could be a great place for you. It takes unique people and diverse perspectives to deliver our results. We encourage you to be your authentic self – we like you that way.